We don’t care

I stood in a que for 25 minutes at boulders standard bank as only one out of 5 atms were working to do a cash deposit - only to get to the atm and find out that the cash deposit function is not working at the only working atm. I asked an attendant to assist in the bank and let me skip the que now as I already waited 25 minutes and could not be served - sorry I can’t help you - I didn’t know that the atm is not working properly. Should you not have a sign up stating that atms are not accepting cash deposits ? If you found out now should you not make a sign and save the next client the inconvenience - your sorry would have be at more to me if I saw you action to prevent another client having the same experience. Our time is also valuable - we pay exhorbitant fees for poor service