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Eugene E

1 reviews | Active since Mar 2009

27 Mar 2018, 21:00

We Do Not Want Your Business

Standard Bank wants to lose my business again, as they have done multiple times in the past. Owing to their bad attitude, they lost the other day my vehicle finance business to Wesbank. Now, they tell me they cannot decrease the interest rate on my credit card. FNB charges me a full 2% less on the card I have with them and gives me more benefits.

No problem, Standard Bank. If you do not appreciate me generating revenue for you, I do not appreciate you. You many cancel my credit card now. I know a bank where I am paying a lot less interest. I am so sorry that your profile has been assessed by me in such a manner. I do apologise for the inconvenience to your bottom line.

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Replies (2)
Standard Bank
Standard Bank's reply28 Mar 2018, 03:13
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply09 Apr 2018, 16:12
Official

Dear Eugene

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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