EP
Estelle P

1 reviews | Active since Nov 2014

30 May 2017, 09:57

We can give you anythin - EXCEPT for what you really need

<p>Recently I spoke to my Prestige Banker about the best way to aquire some extra money. He advised me that I can either increase my credit card amount - which I would need to phone a certain number, or I could take out a Personal Loan. They then approved me for R120 000. I then phoned to see about the limit increase on my credit card. Only to be rejected the R10 000 more than what my current limit is. In essence, they can loan me R120 000 but can't give me R10 000 extra per month? As a matter of interest, my limit on my credit card is only R35 000, which I pay off every month. PRESTIGE banking is a joke.</p>

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Replies (1)
Standard Bank
Standard Bank's reply13 Jul 2017, 10:24
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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