" We assure you that this will be addressed as a matter of urgency." LOL

On 18 August I wrote to Standard Bank's help desk regarding my old telephone number on their system. They refused to help me.

On 24 August I wrote a review on Hellopeter. They rep**** with a form letter saying and I quote, " we assure you that this will be addressed as a matter of urgency." Then... nothing.

On 1 September wrote a review about this and again I got the form letter telling me, "we assure you that this will be addressed as a matter of urgency." This time I also got an additional email asking for some personal info before they could help me. Which I supp**** to them on the 2nd of September. Then... nothing again.

On 11 September I wrote about this. They again rep**** with a form letter saying and I quote, " we assure you that this will be addressed as a matter of urgency." Then... nothing again.

It is now a further 11 days later and SBSA has still not done anything about my telephone problem.