We are very disappoint.

My mother passed away a month ago. She had funds in her Standard Bank account. Her account was closed after death certificate, we went to the bank to claim the money and we submitted everything they asked from us. They confirmed that they have received the documents at their " Deceased Department ". They said the waiting period is 10 days.

We are approaching the 4 week now without any update or response from them, nothing. And this was not a funeral or life claim. It's money she had before she passed away and her January salary. We dont know what's taking long.

We are very disappoint.