Wasted my valuble time

My 2 friends and I opened a Busniess last year April. Since Ive banked with Std Bank my entire, I suggested we open a business account with them. Firstly to meet with a business banker was likr trying to meet a celebrity. When we did open the account, he told us that we would receive our new cheque card within 2 weeks, its been 6 months, no calls or sms's, we are still using out temp debit card - strike 1

Now that business is doing well, we have attracted some big customers and big orders, however we need more funds to take on these big orders so on Monday I called the business banking number to apply for a loan. The busniess banking agent told me that someome would contact us within 24 hours. On Wednesday I had to them call back!? Bare in mind we have huge customers waiting to confirm if we can take on their business. When I called back 48 hours later, The lady then said sorry someone will call within 24 hours but 24 passed and again nothing - strike 2. On Friday I receive a call from our business banker who says we need to be trading for 1 year until they can give us a loan. WHY COULDN'T THIS BE TOLD TO US WHEN I INITIALLY CALLED IN IN MONDAY - strike 3 -you're out

We now will obviously look bad, like we wasting time because your service is ****. Not to mention, we losing huge sales. If we new that from the start, we would have looked at other investment options. We will be cancelling our personal and business accounts asap. Thanks for nothing.