RR
Richard R

1 reviews | Active since Oct 2011

20 Aug 2020, 09:49

Waste of time trying to get assistance

No communication from you people at all. What is happening? Where is my paid up letter? Mr Clint Petersen sent an email asking if I need help. Never heard back from him again. Standard Bank are you resolving this issue, it seems I only get responses when I lodged a complaint on here. As for efficiency, customer care, response time, you score a big 0 Sort out my issue Asap

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Replies (2)
Standard Bank
Standard Bank's reply20 Aug 2020, 17:21
Official
Dear Richard

Thank you once again for posting your comments.

We refer to your previous review you posted and can confirm that this matter is being attended to.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Sept 2020, 12:42
Official
Dear Richard

Thank you once again for posting your comments.

I refer to our email correspondence with each other regarding the previous review you posted and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
0860 101  101