tP
tanya P

1 reviews | Active since Nov 2016

26 Aug 2022, 10:29

Waste of time Standard bank

Does anybody that banks with standard bank know that if you log in to your internet banking , they do not send you an sms to say you have logged in. ??????????? That is a security breach right there for your banking account. that means anyone can now get into your internet banking if they have you log in details and you won't know about it. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I noticed that and enquired at the bank. the consultant told me she does not deal with the IT side and the query will take 5-7 days for them to fix. In the meantime you will be cleaned out and it will be perfectly fine. Standard Bank is a waste of time. I have not received any notice from Standard Bank to say this will be changed.

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Replies (3)
Standard Bank
Standard Bank's reply26 Aug 2022, 10:43
Official
Good Day Tanya 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Regards

Standard Bank Hello Peter Team
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tP
tanya P's update26 Aug 2022, 12:07
Reviewer Update
You want my details call me from standard bank ***
Standard Bank
Standard Bank's reply26 Aug 2022, 12:51
Official
Hello Tanya 

Thank you for the feedback we have requested for one of our consultants to reach out to you. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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