waste of time

It's a pity I am not able to give less than one star. Over the last couple of months, I have had a bad experience dealing with standard banks. in-branch and over the call center.

You are never able to get to the right department, the system issues etcetera. as a customer of the standard bank for a couple of years, I am left with no choice but to look for another bank who can help me with the basics. I am not even able to make use of self-help because they are not able to link my account on their system ( six months later my account is still too new to link). I feel sorry for all the staff who are affected by the poor decisions management makes. I wonder if paying to get these reviews on a billboard next to the highway would get. the right person in standard bank to contact me. this has caused me so much stress that I do not need in my life. not making it easy for customers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!