1 reviews | Active since Jan 2017

17 Feb 2017, 12:58

Waste of time and no feed back

<p>App**** for an istore card...an agent phoned me...emailed my documents...but still didnt get a call from them or not even the courier phoned...no feed back at all...tried phoning call center so many times...how long does it takes u get a Istore card....my Reference Number: 1k-x3ldy....regards raven moodley</p>

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Replies (2)
Standard Bank
Standard Bank's reply20 Feb 2017, 09:40
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Feb 2017, 10:54
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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