Waste of time

I recently app**** for pre-approved vehicle finance from Standard Bank. It was approved and i called the contact centre to find out if there was anything else that was needed from me. The consultant proceeded to tell me that no, everythign was done and verified, they only required me to provide my ID, Driver's and proof of residence. Icould however, go along and look for a car, and once i know what i want, to send the quote throught to them to wrap things up. We spent one whole day driving up and down looking for a car, and when we did find one, needed to put down a holding deposit of R2000. I then sent the quote through to Standard bank to \wrap things"up. They proceeded to take 2 days to process this"