was transferred from number to number

I wanted standard bank to give me the exact date (Day, month and Year) on which the last debit order for the personal loan will go through my account, but i have been transferred from number to number and along the process call kept getting cut-off, this is one of the reasons why I am no longer banking with standard bank. i was firsrt advised to call *** from there it was *** and *** and they also wanted to transfer me then i dropped the call as that was just a waste of my time. can someone from standard bank e-mail me the contract so that I can see how many months i am left with to setttle the loan??? This is so disgusting! my e-mail address is : [Email Removed] or can call me on *** or ***, it's really disgusting that in order to get help I first have to complain, i need response ASAp as the contract is needed elsewhere.