MS
Michael S

1 reviews | Active since Oct 2009

17 Sept 2020, 14:09

was this you or was it a conn.

Received a call, teucalled flagged as spam. But it says standard bank so answer anyway. Person: Is this is mr X. Me: No that no my surname ( its my wife's ****en name.) Person: Sorry mistake Person: Can I please verify all your details. Me: I'm not going to fill in the blanks. There was a huge data breech a few months ago and I don't trust anyone calling me. Me: however tell what its about and I can see what we can do. Person: no you mush go into the bank and ask them. Me: ask them what Person: I cant tell you. Me: well then I'm not going to go am I? Person: ok bye.

So was this a legit call or not Whats the state secret about.

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Replies (1)
Standard Bank
Standard Bank's reply17 Sept 2020, 16:34
Official
Dear Michael

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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