1 reviews | Active since May 2016
WARNING To all, DO NOT BUY Insurance products as they Refuses to pay claim of R3000 - Time to part ways Standard Bank.
<p>I am a prestige client for many years, after many generic replies & multiple phone calls I have had the most unpleasant experience With Standard bank.</p> <p>I was sold a scratch & dent policy last year, I though it was good value as it has a maximum value of R3000 cover.</p> <p>This year i put in a claim & it was rejected as they say it does not cover any cracks on plastic bumpers.</p> <p>My point is very simple,</p> <p>1. It is a scratch & the plastic can be 'plastic welded'.</p> <p>2. It can be fixed for R3000 so pay the claim.</p> <p>I do not need the grief of hours on the phone or being given the run around.</p> <p>I do not have time for your B.S.</p> <p>Once my debit orders are finished at the end of this month,</p> <p>I am closing all me accounts & moving my business.</p> <p>I have no interest in this claim any longer.</p> <p>You can keep the R3000.</p> <p> </p> <p>Please do not send me any more generic messages, I find that insulting.</p> <p> </p> <p>View emails below.</p> <p>Dear IMTIAZ KHAN,</p> <p>We are still working on your service request ***. Your service request is important to us and will be resolved at the earliest.</p> <p>Thank you for your patience. </p> <p>From: Imtiaz Khan [mailto:***] <br /> Sent: 23 May, 2016 3:50 PM<br /> To: '***'<br /> Subject: FW: Standard Bank notification</p> <p> </p> <p>Hi,</p> <p>Kindly contact me to settle this claim or close my account, I have given you sufficient time.</p> <p> </p> <p>Kind regards</p> <p>Imtiaz Khan</p> <p>***</p> <p> </p> <p>the time has come to part ways.</p>
Good day Imtiaz Khan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Good day Imtiaz Khan
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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