AG
Alan G

1 reviews | Active since Apr 2017

30 Aug 2024, 13:26

Warn clients of ****

A "employee" from Simmons street branch. This person called on my wife's number to speak to me, so she knew my name. Apparently someone paid R4750 into my bank account. I need to open the app. I confronted this person who tried to get me to open my standard bank app. When I said this call is being "recorded" she put the phone down PLEASE THIS IS A DEFINITE ****

0
Replies (1)
Standard Bank
Standard Bank's reply30 Aug 2024, 13:36
Official
Good day Alan.

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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