Wanted Rebate Option but I have the Plus option

Hi,<br> <br> During December, I registered for an Elite Current Account. I told the assistant that I want a \Pay as you transact with a minimum monthly service fee\" with a \"Rebate option\". However, she registered me for the Plus Option. <br> <br> When I saw my January bank charges, I realised that I actually have the Plus option. Therefore, I came into Standard Bank in the beginning of February to change to my desired account type. However, it has still not been changed. <br> <br> Can you please check my account and see what is happening. The assistant, that helped me in the beginning of February, changed some stuff on the system and said that my account was updated. However, she might have changed the incorrect stuff. It didn't seem like she knew what she was doing. <br> <br> Please check what she has done wrong. And can you please change my account from \"Elite Plus\" to \"Pay as you transact with a minimum monthly service fee\" with a \"Rebate option\".<br> <br> Thank you"