AR
Amanda R
1 reviews | Active since Aug 2024
12 Nov 2018, 15:39
WAKE UP STD BANK HOMELOANS
I have NEVER received a copy of my home loan documentation (was registered in 2008) so the other day I have asked again, after a further 2 MONTHS I received some documentation that a lawyer signed but STILL NOT THE DOCUMENTS WHERE I APP**** FOR A HOME LOAN OR THE HOMELOAN AGREEMENT DOCUMENT AND NEITHER THE RULES AND REGULATIONS PERTAINING TO A BUILDING LOAN. DO STD THINK THEY CAN NOW BECOME PROFESSIONAL AND GIVE IT TO ME AND IN A BIG ENOUGH FONT THAT I CAN PRINT IT AND BE ABLE TO READ IT?
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Standard Bank's replyOfficial
12 Nov 2018, 16:20Hi Amanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Nov 2018, 16:20
Official
Hi Amanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***