Wake up Standardbank...if nothing do was a person Standardbank would be that guy

If it was possible to give them a ZERO this would be it.

I app**** for vehicle financing on Monday evening as guided by the telephonic conversation. I received reference ***, I was then informed that someone will call me; its been four working days.

I have since called the prestige banking department (Wednesday) who promised to send me the required documentation, which they failed to do, which I had to followup again (Thursday). I submitted all requested information on Thursday morning and today to two separate individuals and still the verification department has not received the information. note the prestige agent simply did not return any of the two calls I made on Friday, just passed me on to the vehicle asset team who also decided not to return my calls after I tried to follow up.

Its Friday I started this process on Monday morning, I still don't have the required finance and no agent has called me back as promised.

I have started my application with ABSA and FNB, the y both have responded via email attending to my details and confirming that they have received the same documentation I sent to Std bank 24 hours ago, note they are still looking for the documentation the other banks have confirmed receipt already.

at 15:55 I received an email wanting confirmation of the additional income, note this is my primary bank, they see all incoming transactions, and after 12 plus years they are asking now where do you get the money,

There is nothing more to say, I can't even complain about the service, there is simply nothing, niks or nada. No returned calss, no follow through on emails with a response, niks.