Waiting two days for an Electricity Voucher pin

<p>In short, I purchased R1000 of electricity yesterday morning online using the SB web site. I accidently entered the wrong cell number. I logged a service request yesterday and was promised Id have the pin by the end of the day. By this morning, still no pin. I then called back and was put through the service banking holding queue and held for 20 minutes, the call then disconnected. I then called back and got through to an agent who took my number down and promised to call me back. That was this morning. Its now 14:00, no call. Im now on the line with the general banker, who is holding with me for the autoserve queue for 10 minutes now. Still no electricity voucher.<br /><br />Please can somebody CALL ME BACK, as this is rediculous. How hard could it be just to assist me with getting the voucher code i have already bought more than 24 hours ago?</p>