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Puleng M

1 reviews | Active since Jul 2015

23 Jul 2015, 13:29

waiting times too long

Been on que at Standard bank kimberley main branch since 12h20,now it's 13h20 and I am being told that it's because there's only 1 consultant onduty.and wait it gets worse I ask about making an appointment for tomorrow and the lady says they don't take appointments.i mean like reali nw is a person supposed to put in a days leave just to come to da bank?

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Replies (1)
Standard Bank
Standard Bank's reply23 Jul 2015, 14:53
Official
Hello Ms-Puly,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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