KP
Kgomotso P

1 reviews | Active since Aug 2017

05 Sept 2019, 13:14

Waiting times

The waiting times are too much I’m at Standard bank centurion mall and I’m still waiting to see a consultant since 12.20

Also I need to charge my phone so I can email them my payslip and they say they are not allowed to charge phones ????????♀️ What happened to innovation and using smart phones and going green?

0
Replies (2)
Standard Bank
Standard Bank's reply06 Sept 2019, 04:57
Official
 Hello Kgomotso, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Sept 2019, 10:10
Official
Dear Kgomotso Phetla

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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