PK
Paul K

1 reviews | Active since Jul 2016

29 Jan 2024, 15:14

WAITING TIME UNACCETABLY LONG

Standard Bank Sanridge branch has moved from best to worst on client service. Waiting times go up to almost two hours even for simple transactions/enquiries.

People leave what they are doing to go to the branch and don't have that much time to waste. It's worse than Home Affairs! . Arrival: 12h29 Departure: 14h15

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Replies (1)
Standard Bank
Standard Bank's reply29 Jan 2024, 15:15
Official
Hi Paul

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***