MM
Mishaan M
1 reviews | Active since Dec 2015
13 Sept 2019, 12:05
Waiting time in line is ridiculous.
I have now been sitting in your Kuilsriver branch for exactly 33 minutes since arriving to collect a credit card. When arriving there were only 2 people ahead of me, one at the counter and one ahead of me in line. I have since not even received any acknowledgement from your staff or anything...33 minutes and counting to service 2 customers? Seriously? ...safe, simple, quick? I think you seriously need to relook that statement...you are MILES behind your competitors, 2 of whom I also bank with...just an FYI...I AM STILL WAITING to be called
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
16 Sept 2019, 06:31Hello Mishaan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply16 Sept 2019, 06:31
Official
Hello Mishaan
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***