1 reviews | Active since Jun 2016

19 Dec 2023, 13:03

Waiting time

Waiting time at standard bank middelburg mall branch, it's so slow and annoying. Cue standing still. Yerrrrr std bank in this era you're still wasting people's time. Your waiting time is unacceptable.

0
Replies (4)
Standard Bank
Standard Bank's reply19 Dec 2023, 13:05
Official
Hi Matome

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
's update19 Dec 2023, 13:34
Reviewer Update
You're going to fix waiting issue on the 20th?
Standard Bank
Standard Bank's reply19 Dec 2023, 13:39
Official
Hi Matome

Please allow our team to look into the matter and we will get back to you.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply20 Dec 2023, 13:06
Official
Hi Motome

Thank you for taking our call. We apologise for the inconvenience.

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***