1 reviews | Active since Feb 2011
Waiting period to close of credit card
I have paid off my credit card and call to close it off. The consultant is busy telling me about a grace period that I must wait for which is a month! Hello standard bank, the account is paid off and I want to close my credit card! I don't need a grace period because I am not going to change my mind! Just close my account! Thank you!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
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Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***