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fulcg.blackberry fulcg.blackberry
1 reviews | Active since Sept 2016
24 Jan 2019, 14:36
Waiting more then 20 minutes just to find out what is going on PATHETIC
Contacted standard bank for an insurance claim on geyser components, plumbers came out yesterday did nothing and the water is still gushing,i have been trying the whole day to call standard bank insurance and hang on 15 minutes+ every time and nobody answers the phone ??? i am wasting all this money to try and get something resolved but can not get hold of anybody. pay so much money every month for such poor service delivery.PS i wrote this whole review while holding on and we are now at 20 minutes and still hoping for better days
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Standard Bank's replyOfficial
24 Jan 2019, 16:02Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply24 Jan 2019, 16:02
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***