sN
sunita N

1 reviews | Active since Oct 2016

26 Mar 2020, 14:53

Waiting for refund THREE months & No Fee Disclosure

It's almost three months and standard bank refuses to clarify the fees on the credit card. Numerous emails but no disclosure or expaination concerning fees. I have been waiting for THREE months on a refund to my credit card of R1544.20. No response

0
Replies (2)
Standard Bank
Standard Bank's reply26 Mar 2020, 16:12
Official
Dear Sunita

Please refer to the feedback on email which was sent to you.
 Complaint Resolution Centre******


sN
sunita N's update27 Mar 2020, 16:39
Reviewer Update
Matter has not been responded! No refund or disclosure of fees.
I have waited three months. I would like to escalate matter to the respective Regulatory authorities!