BP
Bafana P
1 reviews | Active since Sept 2020
19 Sept 2020, 11:28
Waiting for over 3 hours just to collect a card
I've been here since 9am to collect a card, I still have another hour or two worth of waiting.
Almost everyone is complaining about slow service here at Southgate branch. The ques are always long but they are understaffed.
This is not acceptable
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Replies (1)
Standard Bank's replyOfficial
19 Sept 2020, 23:50Hello Bafana
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Sept 2020, 23:50
Official
Hello Bafana
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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