Waiting for no reason

<p>On the morning of 02/12/2016 i went to the standrd bank in Kimberly. I went there to cash a cheque. I arrived at the branch at 9:30 and by 9:45 the teller assisted me. She told me that she had to confirm the cheque, i had no problem with that as it was atandard procedure. I normaly cash cheques in other branches and the process does not take 10 minutes. At this particular branch i was still waiting for the cheque to be confirmed at 11:00. I went to ask what the hold up was and they said the treasurer or the chairperson were not answering their phones. This was not true as i used my phone to call them to ask them why they were not answering only to find out that they had not received any call from the branch. This was frustrating as i went to the bank early so that i coould go to my suppliers while the was time. It was the first time i exerienced such service fr standard bank and i can assure you that i will not be associated with this bank if cashing a cheque qill take me more than an hour and 45 minutes.</p>