LT
Leigh T
1 reviews | Active since Jun 2017
19 Apr 2019, 13:39
Waiting for my money to be paid out
Your insurance sucks
I'm waiting for you to pay me back for my out of pocket expenses. First you insist that my personal and private documents be signed by witnesses. Why must other people see my banking info and what money will be paid to me? What is the benefit here?
Secondly you insist on a signature by hand. Why? What century are you in? A digital signature should be sufficient.
Thirdly you decide that for you to pay me my money into the same bank account that my bond and insurance fees were debited from, you need a bank statement. What right have you to ask for this?
My bank statement is my personal information. It is not your right to look at it.
Just pay me money that you owe me without anymore BS!!!
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Replies (1)Standard Bank's replyOfficial
22 Apr 2019, 00:02Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply22 Apr 2019, 00:02
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
