tT
thandekadlamini T
1 reviews | Active since Jun 2017
09 Jan 2019, 15:35
Waiting for more than a hour for a consultant
I bring sitting in a queue for more than an hour,southgate branch no one is coming to update us or say anything. I feel like iam in a clinic queue this is a bad service.
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Replies (2)
Standard Bank's replyOfficial
10 Jan 2019, 05:32Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's reply10 Jan 2019, 05:32
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Standard Bank's replyOfficial
11 Jan 2019, 08:50Dear Thandeka Hlongwane
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Jan 2019, 08:50
Official
Dear Thandeka Hlongwane
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***