1 reviews | Active since Aug 2015
Waiting for more tha a MONTH to get our bank card issued ???!!!
<p>Well, as always me and my wife did quite a bit of research when we had to open a bank account for our new business, comparing back charges and using past experiences as a starting point. We were quite confident then to go with Standard Bank's BizLaunch account, as the package was structured well and the costs relatively low. We opened the account on the 16th of July, more than a month ago today. We made the consultant who opened the account for us very much aware that we would need to place orders online for our goods, to which he said no problem, we cater for that, off course. Long story short, we have been waiting from that day until this for our card to make online purchases with, and business cannot move forward because of it. We phoned Standard bank yesterday TWICE and we are still none the wiser as to why we cannot get our card. No feedback or communication from Stadard bank during all this time about what the delay might be or what we can do to solve the issue. No responses to emails. No joy after going into the branch this past Saturday. NADA... The old addage come to mind - Penny Wise, Pound Foolish. Perhaps it's time to reconsider our banking institution. My advise: stear clear of Stadard Bank altogether.</p>
Good day Erich
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**********Good day Erich
Thank you for your posting.
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**********Good day Erich
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**********Good day Erich
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Thank you for bringing your concerns to our attention.
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Zeenath Hassen
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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