aM
anita M

1 reviews | Active since Jan 2010

27 Mar 2018, 07:43

Waiting for feedback

Good Day

I have reported my card as ****** today is the six day that I am waiting for feedback somebody tried to phone me on Friday from ********** 000 but I was in a meeting I tried to call back but the phone was just ringing.

I did report it to the police they have the video of the suspects . Does this now mean that I am not going to get my money back?

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Replies (2)
Standard Bank
Standard Bank's reply27 Mar 2018, 08:29
Official

Dear anita

Thank you for your posting.

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Mar 2018, 10:07
Official

Dear anita

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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