EM
Erasmus M

1 reviews | Active since Sept 2015

23 Sept 2015, 15:20

Waiting for 4months! Poor service at its best

I app**** for a re advance home loan 4 months ago and I've been coming to the bank to find out what's the status and every time they will request information, they will request the same information all over again and again and again. It's frustrating but I guess nobody cares!

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Replies (1)
Standard Bank
Standard Bank's reply25 Sept 2015, 12:45
Official
Hello mabasoe,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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