Waiting for 2 hours+ on hold?

I am truly disappointed. I have been calling for 2 days just trying to get through to a business banking consultant or anyone to be honest. I have been on hold waiting for someone to answer the phone for over 2 hours with not one phone call answered! This is absurd, why at this point would I trust Standard bank with my businesses? I missed two calls after applying for a business account, called back after my meeting within 15 minutes and have not been able to get a hold of any one in 48 hours? Really shocking