cC
chanadams C
1 reviews | Active since Jul 2017
26 Aug 2019, 11:21
Waiting 7 days for a bank card
I have been a client of this bank since I was a child I am now 35 and couldn't get a home loan I overlooked this and went with another bank. What is more of a concern is iow it can take 5 to 7 days to get a new bank card. If you away from home and you are ****** and you have no phone or bank cards and have to wait 7days I mean is this the stone ages. If I change ti FNB I get a card same day. Given we heading for a fourth industrial revolution this bank is seriously got a lot to work on
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Standard Bank's replyOfficial
26 Aug 2019, 21:26Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply26 Aug 2019, 21:26
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***