Waiting almost a month for funds

<p>I am really dissappointed in the customer services I received for the past 3 weeks. I had an overdraft which I paid in full. I was told I should wait a week for feedback and three weeks later I am the one doing the calling and getting no feedback. Now money was paid into my account twice and I cannot access it because of the delayed services of my settlement.</p> <p> </p> <p>I am tired of talking to different consultants and getting nowhere!</p>