Waiting 5 days for my approved Standard Bank loan to reflect in my account

I am frustrated and very disappointed with my Standard bank loan payout. I did my application for a loan three weeks ago online and telephonically after which the lady who helped me asked me to send my documentation to a certain email address which I did. Nobody got back to me for over a week and when I followed up they said they didn’t receive any of my documentation, but then found it while I was on the phone with them. The person who helped me then phoned back after a while saying that my loan was approved and that I only had to go into my nearest branch to show my proof of residence, which I then did on the same day. He then confirmed that they will pay out the money in the next 24 hours, that was on the 26th of June. I have received documentation via email (my contract and agreement) but no money is reflecting in my account. I phoned twice after which they said it will reflect after 2-3 business days. I went into the bank, nobody could help me with an answer. Its the end of day 4 going into day 5 and the money is still not in my account for which I have received a contract and agreement a week ago...could somebody please assist me with this matter as I have app**** for the loan for a reason and after approval made financial commitments that I am now unable to adhere to. I have been into the bank, been on the phone, tried everything. Could somebody please contact me with an answer in this regard.

Thank you.