AH
ABIE H
1 reviews | Active since May 2015
30 May 2015, 12:08
WAITING 3 DAYS FOR REPLACEMENT SPEED POINT MACHINE
MY SPEED POINT MACHINE WAS FAULTY SO I REQUESTED A REPLACEMENT AND ALSO WANTED AN UPGRADE WHICH I WAS PROMISED WOULD TAKE PLACE ON THURSDAY 28/5/2015 OR LATEST 29/05/2015 AS LONG AS I FILLED IN THE UPGRADE FORM AND RE-FAXED IMMEDIATELY TO TOINET VORSTER AT STANDARD BANK MERCHANT DIVISION WHICH I DID.SHE ALSO SAID HER CONTACT NUMBER WOULD BE ON THE FAX +***(DOES NOT EXIST).WE ARE LOOSING THOUSANDS EVERYDAY AND THE BEST ANSWER I GOT TODAY SATURDAY 30.05.2015 IS THEY WILL TRY FOR MONDAY.STANDARD BANK TREATS ITS CLIENTS LIKE ?.,T
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Replies (1)Standard Bank's replyOfficial
01 Jun 2015, 14:15Hello ABIEHAT,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Jun 2015, 14:15
Official
Hello ABIEHAT,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
