AH
ABIE H

1 reviews | Active since May 2015

30 May 2015, 12:08

WAITING 3 DAYS FOR REPLACEMENT SPEED POINT MACHINE

MY SPEED POINT MACHINE WAS FAULTY SO I REQUESTED A REPLACEMENT AND ALSO WANTED AN UPGRADE WHICH I WAS PROMISED WOULD TAKE PLACE ON THURSDAY 28/5/2015 OR LATEST 29/05/2015 AS LONG AS I FILLED IN THE UPGRADE FORM AND RE-FAXED IMMEDIATELY TO TOINET VORSTER AT STANDARD BANK MERCHANT DIVISION WHICH I DID.SHE ALSO SAID HER CONTACT NUMBER WOULD BE ON THE FAX +***(DOES NOT EXIST).WE ARE LOOSING THOUSANDS EVERYDAY AND THE BEST ANSWER I GOT TODAY SATURDAY 30.05.2015 IS THEY WILL TRY FOR MONDAY.STANDARD BANK TREATS ITS CLIENTS LIKE ?.,T

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Replies (1)
Standard Bank
Standard Bank's reply01 Jun 2015, 14:15
Official
Hello ABIEHAT,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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