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bridesd B

1 reviews | Active since Apr 2017

17 Sept 2018, 08:26

Waiting 2 weeks for Consent to Cancel a bond

We are in the process of buying a property from the 4th July already. The current bond that the deceased had with Standard bank had an amount outstanding and was paid. The bond cancelation attorneys are already waiting 2 weeks now for the consent from Std bank to be sent through. In the meantime while they are taking their time I must pay R2000 a month more on occupation rent than what my bond would be. Could you please hurry up in sending the consent in order for our transaction to register at the deeds office

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Replies (2)
Standard Bank
Standard Bank's reply17 Sept 2018, 08:45
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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bB
bridesd B's update17 Sept 2018, 12:38
Reviewer Update
Thank you for sorting the matter so quickly today.