waiting 15 minutes and still no answer

Item: Standard Bank
Rating: 2
Author: Stephan B

I only have time in my lunch time to sort my banking problems out, there is debit orders that i need to stop and reverse, i was holding for 15 minutes and still no answer, this is pathetic customer service from Standard Bank. With service like this i doubt if i want to stay with Standard Bank

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Replies (1)

Standard Bank's replyOfficial

06 May 2015, 10:36

Hello stephan.bruwer,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply06 May 2015, 10:36

Official