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nathalie F
1 reviews | Active since Apr 2015
18 Apr 2015, 11:36
Waited an hour to see a consultant
Standard bank kept us waiting for over an hour on a Saturday morning to see a consultant. When we complained, they told us there is nothing they can do we just have to wait or come back next week. My whole morning wasted!
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Replies (1)
Standard Bank's replyOfficial
20 Apr 2015, 09:30Hello nathalie123,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply20 Apr 2015, 09:30
Official
Hello nathalie123,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***