FH
Fiona H

1 reviews | Active since Sept 2019

13 Sept 2019, 15:13

Wait No Service

I did an online application and when I phone STD Bank to speak to Nathaniel that I spoke to yesterday (13 Sep 2019) he does not work in that dep. anymore... How bad is the service... OR wait no service...

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Replies (2)
Standard Bank
Standard Bank's reply16 Sept 2019, 06:34
Official
Hello Fiona
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Sept 2019, 08:27
Official
Dear Fiona Hattingh

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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