cC
cameronnicholson C

1 reviews | Active since Jun 2014

16 Feb 2016, 08:50

W T F Standard Bank

We have an private banking account with standard bank. We've had it since august last year. Since the day we opened it ***** has been going off our account every month. And not small amounts. Thousands! Whether we have money in the account or not the ***** keeps going off. Our cards have been stopped and still the ***** goes off. The ***** of this month is the same as last year in the same exact sequins than last year. With the same amounts as well. Is this the security standard bank offers their clients. Is this the norm that standard bank offers? Every time we the clients have to struggle to get our money back. And every time all that standard bank says is \sorry for the inconvenience\". Really now? Why not make sure it does not happen again? Why not make the clients life easier? Why not actually do something about the *****? Why not help the clients instead of saying \"sorry\"? I think it is time to take action. Carte Blanche, burger, beeld, huisgenoot, etc. <br> <br> Time for a change!"

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Replies (1)
Standard Bank
Standard Bank's reply16 Feb 2016, 11:03
Official
Hello Light-Bulb,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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