Vuyiseka should not work with customers.

On Thursday the 9th of April I passed by the Standard Bank in Westgate mall and on the spur of the moment decide to go in and change the delivery address of my home loan statements, sent via mail.<br> I was previously advised by the homeloans division that I have to see a consultant who will be able to change the details for me on the system.<br> I arrived and waited a while before Vuyiseka popped out of one of the offices and told me in no uncertain terms that I DON'T need to see a consultant and I must just go to the enquiries counter and have the details amended there. I need my proof of address and ID. I went to the internet shop 2 doors away to print off my DSTV statement and came back shortly thereafter. I went straight to the enquiries counter and being number 5 in the q I noticed that Vuyiseka is attending to clients there. She sent a gentleman over to check my statement and verify if it is correct. She asked if it is the one we get in the post, he said yes, it is.Eventually I get to the front and upon attending to me Vuyiseka told me that in her opinion it is not the correct statement as it was not \posted"and I need a ID not a drivers license. Her attitude stinks. """