Voice Mail Harassment

<p>Since early December 2016 I have been receiving voice mails informing me that my Standard Bank credit card, which I don’t have, is unpaid and if I don’t make payment further legal action will be taken.</p> <p>I have now called the ********** number three times and spoken to different consultant to try and have my contact details removed. I called them today again and was promptly told by their staff member Thabisile that my number does number does not appear anymore and that I should just ignore the voicemails. I rep**** that it is difficult to do so as I still need to retrieve my other messages. I also pointed out that this call and the retrieval of my messages also cost money especially as I travel internationally and across borders.</p> <p>She just kept quiet and then told that this was not her problem and that I should call the complaints department. This after I told her that I want her manager to call me to resolve this. She said that that was not an option and that she could put me through to the complaints department. After holding on for 15min on my cell phone I terminated the call.</p> <p> I pity any Standard Bank customer who has a complaint as you are constantly reminded to please be patient as they are currently experiencing high call volumes. Just glad I not a Standard Bank customer and hope that this will hopefully spark some reaction from them to resolve this issue.</p>