CvdW
Cornalee van der Westhuizen

1 reviews | Active since Feb 2015

20 Feb 2015, 16:45

Vodacom payments

I paid my Vodacom cellphone account more than 24 hours ago at the Standard Bank branch in the Newcastle Mall, and to date the payment has not interfaced with Vodacom, thus my service has not been restored, to my utter frustration This is not the first time it has happened For the past 3 months i have had the same problem when paying my account at the bank. It was never an issue in the past, and when I paid, within an hour, my service would be restored, but alas, it would seem there is a glitch between Standard Bank and Vodacom that needs to be sorted out.

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Replies (1)
Standard Bank
Standard Bank's reply23 Feb 2015, 10:57
Official
Hello cornalee23,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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