JV
Jackie V

1 reviews | Active since Jan 2014

27 Jan 2016, 10:25

VODACOM ***** OUTCOME

On the 15th of January 2016 I noticed on my internet banking that R500 000-00 had been transferred from my bond account into my Savings account and from there a total of R422 000-00 had been taken.<br> I immediately called the ***** Dept and a very nice lady Ntsebeng took my call and firstly calmed me down. After which she very professionally took all my details, froze my accounts and referred me to the person who would be dealing with my case.<br> <br> Jabulile Libisi (my guardian Angel) called me immediately and has been nothing but utterly professional and has keep me in the loop with her investigation every step of the way. She has managed to have R380 000-00 of my monies returned to me and the balance is still being investigated. Every e-mail I send she responds to and I get constant phone calls too.<br> <br> To Standard Bank thank you for employing such great staff and it seems this customer is here to stay.<br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply28 Jan 2016, 08:38
Official
Hello meeka,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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