Virtual card reversals are not reversed

My virtual card reversals still hasn't been processed for over 5 months now and still pending despite my previous review and multiple documents sent to Standard bank. I called multiple times but no results. THEY KEEP SENDING SOME CARD DISPUTE FORM OVER AND OVER AND OVER, which I filled and sent. Finally one of the Reversals was done and the rest was left unprocessed.

My purchases have been concluded and charged. But the Reversals and authorisation holds are still pending and Haven't been reversed to my virtual card.

Everytime I call or send emails, I'm either hold or completely ignored. This is the second month since my last review and no one has fixed the problem still.

The previous reference number for this case was ***

My standard bank virtual card number is *** And the reversals are still pending for several months.

This is the worst banking experience ever.