WP
Wynand P
1 reviews | Active since Dec 2021
26 Apr 2026, 13:08
Virtual card
Standard bank app not working. Can not access my virtual card to pay accounts. App says "you do not have a virtual card, click to add a card" but there is an active card.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
26 Apr 2026, 14:07Dear Wynand
Thank you for contacting us for assistance.
We strive to ensure that every customer enjoys a positive experience, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a solution that best meets your needs.
A member of our team will reach out to you to provide further assistance.
Kind regards
Standard Bank Help Centre
***
Thank you for contacting us for assistance.
We strive to ensure that every customer enjoys a positive experience, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a solution that best meets your needs.
A member of our team will reach out to you to provide further assistance.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Apr 2026, 14:07
Official
Dear Wynand
Thank you for contacting us for assistance.
We strive to ensure that every customer enjoys a positive experience, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a solution that best meets your needs.
A member of our team will reach out to you to provide further assistance.
Kind regards
Standard Bank Help Centre
***
Thank you for contacting us for assistance.
We strive to ensure that every customer enjoys a positive experience, and we sincerely regret that we were unable to meet your expectations on this occasion.
Please be assured that we are committed to resolving this matter as quickly as possible and finding a solution that best meets your needs.
A member of our team will reach out to you to provide further assistance.
Kind regards
Standard Bank Help Centre
***
WP
Wynand P's updateReviewer Update
26 Apr 2026, 15:37Still not working
WP
Wynand P's update26 Apr 2026, 15:37
Reviewer Update
Still not working
WP
Wynand P's updateReviewer Update
26 Apr 2026, 16:56There is already 3 cards added. I don't want to add a card. I want to top up the virtual card but it says there are no cards
WP
Wynand P's update26 Apr 2026, 16:56
Reviewer Update
There is already 3 cards added. I don't want to add a card. I want to top up the virtual card but it says there are no cards
Standard Bank's replyOfficial
27 Apr 2026, 13:41Good day Wynand,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Apr 2026, 13:41
Official
Good day Wynand,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***